NBFC (Non-Banking Financial Companies) are responsible for doing a lot of things a bank does, and are regulated by Reserve Bank of India. By providing loans to acquiring financial assets, NBFCs prove to be mighty useful despite their shortcomings. NBFCs play a huge role in economic development:
And so on. Essentially, an NBFC is a financial body that is a company. These companies are tasked with work to develop the financial markets and increment wealth. We have NBFCs all across the country today with over 500 authorized to accept public deposits. NBFCs predominantly cater to commercial requirements like financing equipment, vehicles, etc.
This births the question, when banks exist, what’s the need for NBFCs?
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As of 2018, banks are outsourcing lending to NBFCs! A number of bank frauds has let people to lose hope in them and turn to NBFCs for their financial needs. Here’s why people prefer NBFCs over banks:
So, how does this seemingly complex system function seamlessly?
Monitoring an entire NBFC’s work physically is close to impossible. Managing hundreds of records, making sure deadlines are obeyed, assigning work, and evaluating the overall performance of the workplace – these are some of the various roles a manager has to carry out in an NBFC. On the outset this might seem doable since it “pays more”, but the reason a managerial position is given said respect, is because of the immense burden it carries and the sheer grit needed to carry it out!
Since one person filling all the shoes at the same time is impossible, MIS (Management Information System) was created. Rather than a system, it’s a concept for making the managerial tasks efficient to carry out and with relative ease. To be put simply, MIS is a hardware and software setup that provides managers with information for decision-making, organizing, planning and monitoring a firm – all in a synergetic and efficient manner.
The harmonious arrangement of a software for processing and organizing, hardware for the efficient running of elements and a database for organizing all the data – this makes up an MIS. With companies getting bigger, and several elements emerging to govern the success of a firm, managers have to up their game and enhance their workflow as well.
NBFCs follow a hybrid architecture which places them somewhere between a company and a bank – they’re a centaur of sorts. This mechanism calls for the need of an MIS – a financial MIS to be precise. The objective of an MIS in NBFCs will be to generate and maintain information related to the customers, bankers and that pertaining to the organization’s finance.
Each system is used to govern one particular aspect of the company from the managerial point of view.
If not for these systems and the MIS in general, all of the data collection and conveyance would have needed staffing to accomplish results in a waste of money and resources. However, with MIS at disposal, managers can breathe a sigh of relief.
Now that the concept of both MIS and NBFC are clear, how do management systems help the roles in NBFC companies?
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Facilitating funding: One of the core features of NBFCs is aiding the economy by turning sales into investments. This is done by resource rotation, asset distribution and income regulation. Having a MIS to support this process will make it much more efficient and yielding. With several resources present, maintaining a record for each and monitoring its movement physically is impossible. A management information system can enhance this process by automating the mobilization process and increasing the sales-investment ratio.
Long-term loans: Another reason people prefer NBFCs over banks is because banks don’t provide long-term credit. NBFCs ease this requirement by providing ample levels of funding to small and large industries alike. Statistics report that NBFCs have shown nearly 22% growth in comparison to banks. This means a majority of people take help from NBFCs and not from banks. The number of borrowers NBFC houses can’t be charted easily. Management information systems help hugely with this requirement. Managing customers in thousands is not possible with the 100 employees an NBFC houses. An MIS will radically change the process of managing the customer information of money borrowed, interest percent, loans pending, etc. efficiently.
Increasing national economy and creating employment: A substantial role NBFCs play is creating jobs and in turn boosting the economy. Startups and businesses predominantly go to NBFCs for loans. Though not regulated or in partnership with the government, NBFCs indirectly boost a country’s economy by funding companies, which in turn create jobs and ultimately lead to more vacancies for individuals. Management systems will prove of tremendous use in this case by keeping a record of the various companies funded and in turn, the jobs created. Further branching down, employment creation and procurement is an MIS module which companies employ to hire and maintain staff. The management system has implications directly and indirectly in NBFCs!
Enhanced operational excellence: NBFCs have a huge architecture. From clerical level to the managerial ones, the work done and records maintained are astronomical. A management information system helps hugely in keeping track of data and monitoring it. Customers choose to work with NBFCs because of their speed of functioning and operational efficiency. To maintain a speedy yet impeccable workflow, there is a need for an MIS to be in place. From the various tasks across multiple branches of the NBFC to the data going up and down – an MIS will keep track of all this without any hassle.
In an NBFC, lending loans, manual verifications, collection, and cross-checking data can be a hassle. With the advent of MIS in several organizations, NBFCs are benefitting from a particular software system that are known as Loan Management Systems(LMS). Automating several critical processes, these systems create a cohesive network for seamless collection of data, processing and simplify lengthy, cumbersome tasks into easily executable functions.
While the market is flooded with a host of Loan Management Systems, most of the prominent software share a few characteristics in common. A good Loan MIS will let an NBFC achieve the following:
Every small operation needs management. Imagine the coordination a billion-dollar company will need! The bigger the company, the more the resources, and the more the resources, the higher the need for immaculate management. With MIS now present, managers can efficiently monitor their complete company without having to go through towers of records and hours of searching. Especially NBFCs, they have long since overtaken banks and are continuing to stay people’s favourites in terms of financial activities are in dire need of an efficient Loan Management System like CloudBankin. Talk to us today to know what CloudBankin can bring to your NBFC.
a) To help analyze data related to loans more accurately. b) To automate the end-to-end lending process. c) To provide advanced credit decisioning tools. d) To help to gain better transparency and governance. e) To provide a better customer experience. f) To provide customization and improve efficiency in the lending process. g) To help save costs of NBFCs related to manual work and resources. These points highlight the main purposes of NBFC software
The pandemic has affected individuals, businesses, communities and economies globally.
The pandemic-induced economy has expanded the credit market in India
Do you recall the days when you would have to
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After smartphone penetration, people are not watching their SMS at all. They use SMS only for OTP related transactions. That’s it.
But What can a Lender see in your SMS after you consent to them?
Lender can see income, expenses, and any other Fixed Obligation like (EMIs/Credit Card).
1) Income – Parameters like Average Salary Credited, Stable Monthly inflows like Rent
2) Expenses – Average monthly debit card transactions, UPI Transactions, Monthly ATM Withdrawal Amount etc
3) Fixed Obligations – Loan payments have been made for the past few months, Credit card transactions.
It also tells the Lender the adverse incidents like
1) Missed Loan payments
2) Cheque bounces
3) Missed Bill Payments like EB, LPG gas bills.
4) POS transaction declines due to insufficient funds.
A massive chunk of data is available in our SMS (more than 700 data points), which helps Lender to make a credit decision.
An interesting insight on vehicle loans for lenders.
A trend we are seeing today – the first-hand vehicle ownership is decreasing with time. Why? People are upgrading their vehicles in every few years because of technological advances. And, this can be seen more with the millennial generation.
So, what should a lender do in terms of financing?
– Estimating the residual value of the vehicle at the start of the financing period.
– Charging a borrower only for the residual value (which is the difference between the value after a few years and the current value)
Example: A bike currently is INR 1 lakh. You want to buy the vehicle for 2 years. A lender will estimate the residual value of that bike today and what it would be after 2 years. If the estimated residual value = INR 45,000, the lender will charge you only that (say, INR 55,000 with interest for this instance) during your tenure.
At the end of 2-year period, you have 3 choices:
1. Return the bike and upgrade to a new one without going through the struggle of selling it.
2. Pay the lump sum remaining amount to own the vehicle outright.
3. Extend the financing and own it by keep paying the EMIs for the remaining amount of the vehicle for the next 12 or 18 months.
Benefits for the borrowers?
– Flexibility to use a vehicle and upgrade to a new one.
– Affordability to not pay for the complete value of the vehicle with the intention to use for a lesser amount of time.
– Convenience in owning the vehicle.
Say goodbye to the old lending option and embrace the new way of financing for vehicle by lenders!
How many of us know this?
1) Tiktok does Lending ( is it an entertainment company or social media company or a fintech company?
2) Youtube China does Lending
3) Top 100 internet companies in China(no matter what business they are in) do Lending
The team which was heading Lending in Tiktok was the Advertisement team. If we do Ads, we do X no of revenue. But if we do lending, we’ll get X+30% more revenue. This is on the same Ad spot.
Ad team has transformed into a lending team, and in today’s world, it’s possible because the subject matter expertise can be put in as an API and given to you.
Embedded Lending as a service is becoming popular in India too, and I am happy to be part of this ecosystem.
The answer is No. Only the top 10 crore people have access to many credit products in India. Almost all Banks focus on this market.
Once you go beyond that, the credit access rate has dropped significantly due to multiple factors.
1) Customers who are having low income(30-40K per month)
2) Not earning from an employer who belongs to Category A or B
3) Not from Tier 1 or 2 cities
NBFCs and Fintechs focus on the above segment, pushing another 10 crores of people.
But in India, 70 crores more people are formally or informally employed, which still needs to be tapped.