Funny conversation with a celebrity on lending:
Celebrity: Mani, I know you are in the Financial Services Industry. I have a doubt.
Me: Yeah. Please tell me, Sir.
Celebrity: I have got a message from a bank for a personal loan
Me: Yeah. We often get promotional messages. That’s common, Sir.
Celebrity: I know that’s common. What’s uncommon is, I got a message stating, “Thank you for banking with us. We have a special personal loan offer of Rs 15,000 from XXX Bank. Click here to grab the offer.” Should I grab this offer or not? (he is laughing at me)
Me: Wrong message to you. Sometimes it happens, Sir 🙂
Questions we should ask the Financial Institutions:
1) Why would a celebrity get a Rs 15,000 loan offer?
2) At what level is customer profiling taking place?
3) What kind of data is used for profiling?
What other questions do you have?
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